SellerForce® presents a long-standing Cell Phone repair and accessories shop positioned in one of the most active areas of South Beach. This store has operated in the same prime location for more than six years, giving it a steady flow of locals, tourists, and repeat customers who rely on simple, fast tech support. Their reputation is a major strength, backed by more than 690 Google reviews and a 4.9-star rating that speaks to consistent service, fair prices, and dependable repair work.
Business Model
This shop runs on a simple, walk-in model that keeps demand steady without heavy marketing. Customers come in for same-day phone repairs, screen replacements, battery swaps, and quick troubleshooting. The store also sells chargers, cases, cables, and other everyday tech accessories that bring in constant foot traffic. Their average order value sits at $60, supported by a monthly volume of more than 500 customers and a strong repeat order rate of 70%. These numbers show a stable, predictable operation that stays busy through both local traffic and steady tourist flow.
Their streamlined operations, managed by a dedicated team of 2 employees, emphasize flexibility and efficiency, ensuring seamless execution of customer service and technical repairs. The store’s prime location not only ensures visibility but also attracts a diverse clientele of locals and tourists, providing a steady stream of business year-round. A new owner can step in as an operator or oversee the store remotely without disrupting the workflow.
Operations
Their structure is simple and built for smooth day-to-day work. A POS system priced at $29 per month manages payments, sales, inventory, and customer activity. No extra software or complex systems are needed, which keeps overhead low and training time short. Their workflow is clear: customers walk in, technicians assess the device, repairs are done in-house, and accessories fill the gaps while customers browse or wait.
Because this business has operated in the same location for over six years, their name carries weight in the area. Their online presence, especially the 4.9-star rating, continues to draw more walk-ins without any paid ads. The owner remains hands-off, giving attention only when needed, which makes this a clean fit for someone seeking a business that runs smoothly without constant oversight.
Marketing
This is a storefront-first business that continues to grow on the strength of strong reviews, word-of-mouth, and consistent tourist traffic. Their Google profile helps fuel daily visibility, and the area’s heavy foot traffic keeps new customers coming in throughout the week. Their 4.9-star rating across more than 690 reviews stands out in the cell phone repair space. 6 years in the same location have built strong brand recognition, and customers continue to return because they trust the work and feel comfortable with the staff. With around 1,000 social media followers, the brand has room to grow online, but the store has remained successful even without major digital marketing.
A new buyer focused on outreach could unlock more growth through simple steps such as running local ads, building hotel partnerships, or promoting fast-turnaround repairs across the area. Their customer base is already loyal, and the high repeat rate shows customers trust the team and return whenever they need help.
Growth Options
Growth comes from several clear paths. Bringing in an additional technician instantly increases repair volume and lowers wait times. Adding mobile repair services opens the door to nearby hotels, apartments, and businesses. Extending store hours captures more evening traffic, especially from tourists who often need quick repairs. Expanding the accessories line also creates stronger repeat sales. Local partnerships with hotels or residential buildings can turn into reliable contract work. A buyer looking for a stable business with simple, direct ways to grow will find this shop well positioned for long-term success. The foundation is strong, the team is in place, and the location delivers steady foot traffic every day.
For prospective buyers, this company presents an attractive investment opportunity with minimal operational complexity. The current owner has set the stage for a transition that could easily accommodate an owner-operator or a semi-absentee manager. With strong foundations in place, the business is positioned for further expansion and increased profitability, making it an ideal acquisition for those looking to enter the cell phone repair and retail market with a well-established platform.
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