SellerForce® presents a Technology Services company combined with a popular esports gaming venue, operating from two physical locations and serving both residential and business clients. With more than 16 years in operation and a 4.9-star customer rating across major review platforms, this business has built strong trust in their local community through dependable technical services and customer support. Their model blends ongoing IT service work with experiential entertainment, creating two complementary revenue streams within a single ownership structure.
Business Model
The company provides a wide range of technical services designed to support homes, small businesses, and growing companies that depend on reliable computer systems and network infrastructure. Their service lineup includes Apple and Windows computer repair, virus removal, cybersecurity protection, network security installation, data recovery, and ongoing technical support through annual IT service agreements. Clients also turn to the company for phone and tablet repair, website development, application development, and computer training classes.
Residential clients typically visit the retail location for repairs and technical troubleshooting, while business customers rely on annual IT coverage and cybersecurity support to maintain their systems year-round. Corporate clients regularly invest in long-term service agreements that include network protection, email security, and system monitoring. Average retail orders are about $125, while corporate service engagements average $3,000, depending on the scope of the work.
A key feature of the operation is a proprietary in-house antivirus platform integrated into the company’s cybersecurity offerings. This software strengthens their service stack while giving clients an added layer of protection. Together with on-site visits and remote technical support, the company processes 3 – 10 service requests per day.
The second division operates an esports gaming venue designed to attract local players and event groups. The facility includes 28 gaming PCs, 5 gaming consoles, and access to more than 70 games. Visitors use the venue for casual gaming sessions, birthday parties, private events, and overnight gaming experiences that are especially popular during school breaks and community gatherings. The gaming facility also includes more than $100,000 in equipment and technology assets included with the sale.
Digital Marketing & Traffic
Customer acquisition relies heavily on organic visibility and direct community engagement. The company generates leads through their website, search listings, and email outreach, while maintaining active social media accounts on TikTok, X, Facebook, and Instagram. Their marketing approach also includes direct outreach to local companies, referral programs, and postcard campaigns targeting nearby neighborhoods.
Email marketing software has produced strong lead generation for the business. Search visibility in Google listings also plays a major role in attracting new customers, while referrals from satisfied clients continue to drive steady demand. Their reputation for reliable service and quick technical support has helped maintain a 4.9-star rating across review platforms.
Operations
Daily operations are handled through a small but capable team that supports both divisions of the company. The IT services location operates with a technical team that includes a CTO and contracted technicians who assist with service calls, network installations, and device repairs. The gaming venue employs staff who manage gaming stations, host events, and assist customers.
Customer support is handled through phone calls, email inquiries, and website contact forms. Service scheduling and communication are managed through office systems and remote support software that allow technicians to diagnose and resolve issues quickly. The owner currently works approximately 20 hours per week overseeing financial management, inventory purchasing, and executive decision-making.
Growth Opportunities
The IT services division is positioned to expand through increased outreach to small and mid-sized companies seeking managed technology services. The surrounding area continues to attract new businesses relocating to the region, creating strong demand for cybersecurity protection, network installation, and long-term IT service agreements. A recently closed competitor in the area has also opened additional opportunities to capture new clients seeking technical support.
The gaming venue offers additional opportunities through expanded event programming and stronger community engagement. Private parties, corporate team events, and organized gaming tournaments can increase facility usage while building a loyal local player base. Social media promotion has already helped attract new visitors, and additional campaigns targeting schools and gaming communities could further increase attendance.
Summary
This company represents a rare opportunity to acquire a technology services business paired with a growing esports entertainment venue. Their long operating history, loyal customer base, and strong community reputation provide a stable foundation for continued expansion. With proprietary cybersecurity tools, recurring IT service relationships, and an entertainment facility that attracts local players and event groups, the business offers a balanced model with strong potential for future growth.
SF624